Privacy Policy

Last Updated: DATE

xx pilates SARL-S (“we”, “us” or “our”) is committed to protecting the privacy and personal data of its Clients. This Privacy Policy is an integral part of our Terms and Conditions and aims to inform all Clients about the nature of the personal data we collect, the purposes for which we process it, and their rights as data subjects, in accordance with the General Data Protection Regulation (GDPR).

By using our services, website (www.xxpilates.com) or our application, the Client expressly agrees to the terms set out in this Privacy Policy.

This policy explains how we collect, use, and safeguard your personal data when you visit our studio, website (www.xxpilates.com), or use our services.

Data We Collect

xx pilates SARL-S collect the following personal data:

  • Identity Data: Name, , gender, date of birth.

  • Contact Data: email, phone number, address.

  • Health Data: injury history, pregnancy status (for safe class participation).

  • Payment Data: Credit card or other payment information (processed securely via PAYMENT RPOVIDER.

  • Usage Data: Class attendance, booking history, preferences.

  • Analytics Data: IP address, cookies, and other tracking technologies, as outlined in our Cookie Policy.

We only collect data necessary for the membership/class participation of the Clients.

How We Use the Data

The personal data collected by xx pialtes SARL-S is processed for the following purposes:

  • Class booking & membership management:

  • Processing payments

  • Compliance with Legal Obligations

  • Marketing

  • Improving our services

Data Retention Period

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Once the legal retention period has expired, the data will be deleted.

Data Sharing

We may share the personal data with our booking system provider NAME, payment processors or IT service providers under GDPR-compliant agreements. We do not share the personal data with third parties, except as required by law.

In case of data transfer outside the EEA, xx pilates SARL-S commits to implementing appropriate measures to ensure such transfers comply with legal requirements, including adequacy mechanisms or standard contractual clauses approved by the European Commission.

Data Subject Rights

Clients have the following rights:

Right of Access: Request access to and obtain a copy of their personal data.

Right to Rectification: Correct any inaccurate or incomplete personal data.

Right to Erasure: Request the deletion of their personal data, provided there are no legal grounds for its retention.

Right to Restriction of Processing: Request the restriction of processing in specific circumstances.

Right to Object: Object to the processing of their data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, Clients may submit a request to hello@xxpilates.com including their name and email address for identity verification.

Data Security

xx pilates SARL-S implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Data confidentiality is ensured through internal security policies and control procedures.

Cookies

xx pilates SARL-S uses cookies to enhance the browsing experience and collect statistical data. Clients can manage their cookie preferences through their browser settings or by consulting our Cookie Policy.

Changes to the Privacy Policy

xx pilates SARL-S reserves the right to amend this Privacy Policy at any time. All changes will be duly communicated to the Clients, particularly if they involve significant changes to how we process personal data.

Contact

For any questions or concerns related to this Privacy Policy or the processing of personal data, Clients can contact us via email at: hello@xxpilates.com.