Here’s everything you should know

Classes & studio

Comfortable sports clothes. Grip socks (mandatory) — available to purchase at the studio if needed. Your own water bottle (filtered tap water available).
To join our regular group classes prior reformer experience is required.
If you’re new to the reformer, please start with Reformer INTRO, Foundations Course, or a private session first.
Yes, but please inform your instructor before class so they can modify exercises for safety. In some cases, private sessions may be the best starting point. A doctor’s note may be required.
We don’t offer pregnancy-specific group classes. However, some of our instructors are trained to work with prenatal clients and can safely adapt exercises when needed. Please check our Studio & Team page to see who is pregnancy-trained.
If you’re expecting, we recommend booking a private session to begin with. A doctor’s approval is required before starting any Pilates practice at the studio.
The minimum age for group classes is 14. If you’re under 16, a parent or guardian will need to come along with you. From 16 onward, you can join classes on your own.
Our main teaching language is English, but many of our instructors speak other languages too and are happy to adapt when possible. If you’re looking for a specific language, check our Studio & Team page to see which instructors can teach in it.
Yes! We can organize private group sessions on reformers or other equipment. Email us at studio@xxpilates.com to arrange it.
Pilates is low cardio and high strength training 😉
But yes, we have one shower. Please be mindful of time and considerate of others who may be waiting.
No private parking, but the Royal Hamilius parking is just 1 min walk from the studio. Public transport (Hamilius) is also right nearby.
Yes — there’s a vel’OH! station and multiple spots to park your bike around Hamilius.

Extras

Yes. Gift cards are available for group or private sessions and are valid for 12 months. You can purchase one here
Yes — the studio is available for private events, team-building, or special sessions at your location. Email studio@xxpilates.com for details.

You don’t find an answer?

Contact us at studio@xxpilates.com

Bookings, attendance & cancellations

Bookings are done directly through our website under the Schedule tab. You will be able to access the booking system, where you can create an account, purchase a pack or membership, and manage your classes.
Group classes: cancel at least 12h in advance.
Private/Duo: cancel at least 24h in advance.
Late cancellations or no-shows will be charged in full.
Please arrive no earlier than 10 min before class — entry is only possible from that time. The doorbell stays muted during sessions to keep things calm for those in class. (If you’re extra early, nearby cafes are perfect for a short break before class.)
We allow a 5-minute grace period for late arrivals. After that, entry isn’t possible and the class credit can’t be refunded.
You can manage bookings directly through the system. The same cancellation rules apply.
If you don’t cancel in time (12h for group classes and 24h for private/duo sessions) or don’t show up, the class will be charged in full.
Classes can be booked up to 28 days in advance. Founding members can book classes 35 days in advance
If a spot opens 12+ hours before class, you’ll be added automatically and notified.
If it’s less than 12 hours, you’ll receive a message and must confirm yourself.
⚠️ Please remove yourself from the waitlist if you know you can’t attend, so others can join.

Memberships

Standard Memberships (3-Month Commitment): Pause for up to 1 week during your 3-month period (holidays, illness, etc.). Email us in advance.
Annual Memberships (12-Month Commitment): Pause for up to 4 weeks per year. Email us in advance.
Class Cards: Each card has its own expiry date (see Pricing page). Cards cannot be extended or frozen.
Send an email to studio@xxpilates.com. We’ll confirm and let you know when your cancellation takes effect.